Provance provides IT Asset Management (ITAM) and Data Management solutions for Microsoft System Center Service Manager (SCSM). With a wealth of experience in Asset Management and IT Service Management, Provance's Management Packs for Service Manager provide valuable capability to help organisations manage IT assets and realise cost savings.

Provance IT Asset Management Pack

The Provance IT Asset Management Pack is a Process Management Pack that runs within Microsoft System Center Service Manager 2010 to provide Software and IT Asset Management. The supplemental capability provided by the Provance IT Asset Management Pack allows Microsoft System Center customers to take control of IT costs, improve IT Service Management efficiency and reduce security and compliance risks. It extends Microsoft System Center Service Manager with additional functionality to manage the financial, contractual and organizational information necessary to support Software Asset Management, License Compliance, IT Asset Life Cycle Management, and more cost-effective and efficient IT Service Management.

Provance Data Management Pack

The new Provance Data Management Pack for Microsoft System Center Service Manager 2010 greatly simplifies and speeds the process for getting data into and out of Service Manager while simultaneously improving the consistency and accuracy of your data. You can quickly and easily source the data you need to support effective Incident, Problem and Change Management, as well as IT Asset Life Cycle and Software Asset Management. Provance supplements the connectors provided with Service Manager to give you to access to data from other IT service desks, import and discovery tools, network systems management solutions, user management systems, Configuration Management Systems (CMSs), CMDBs, and ERP and CRM systems.